Membership/Certification
Lamaze does not refund membership or certification payments (including the certification exam fee). Membership and certification with Lamaze International are conferred upon individuals and are non-transferable.
Educational Products
Requests for refunds will be considered if the request is received within 30 days of purchase and the product has not been viewed or completed. Lamaze International reserves the right to refuse refunds for educational products and may charge a cancellation fee if the request for a refund is approved. Purchases are non-transferable. To see the refund policy for our online parent education courses, visit https://learn.lamaze.org/.
All users will have indefinite access to the purchased online courses. Should anything change with product availability, you will be notified. If a product is nearing its expiration date, you will receive a notification before it becomes unavailable. The Lamaze Continuing Education Committee reviews courses every three years to ensure the information is up to date and may decide to sunset courses that are no longer relevant or have become outdated.
Educational Events and Activities
Refunds, less an administrative cancellation fee, will be distributed only to individuals who cancel in writing 30 days or more before the scheduled event. No refunds will be distributed for cancellation requests made within 30 days of the event. The amount of the administrative cancellation fee may vary from event to event. Cancellation requests, administrative fees, and refunds for LamazeLIVE! may have different or additional stipulations.
Please notify Lamaze International of any name changes or substitute registrations at least 15 days in advance of the event. Any funds transfer for substitutions must occur between the registrant and their replacement.
A $35 fee will be assessed on all returned checks.
In the instance of circumstances beyond our control, Lamaze International reserves the right to cancel a product or an event.
Please send cancellation requests to info@lamaze.org.